🔒 Privacy Policy
Who we are
Our website address is: https://heyprestostrings.com.
We are based in Hope, Minsterley, Shropshire SY5 0JB, United Kingdom.
Hey Presto Strings respects your privacy and is committed to protecting your personal data.
1. Information We Collect
When you place an order or contact us, we may collect:
- Name
- Email address
- Billing and delivery address
- Order details
- Any information you provide in correspondence
Payment details are processed securely by the payment provider and are not stored on this website.
2. How Your Information Is Used
Your information is used to:
- Process and fulfil orders
- Provide customer support
- Send order confirmations and updates
- Meet legal and accounting obligations
We do not sell or share your personal data for marketing purposes.
3. Digital Accounts
If you create an account, your information allows you to access your order history and downloads.
You may request deletion of your account at any time.
4. Cookies
This website uses cookies necessary for the functioning of the online shop, such as remembering items in your basket.
Analytics cookies may also be used to improve the website.
5. Data Storage
Personal data is stored securely and retained only as long as necessary for legal, accounting and operational purposes.
6. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion where appropriate
7. Contact
If you have questions about this policy or your data, please use the contact page.